Privacy Policy

Welcome to Miraq Labs (“we,” “us,” or “our”). We operate the corporate website at miraqlabs.com and provide high-end, premium software engineering services, mobile applications, cloud ERP environments, and customized systems (including our proprietary POS platforms).

We are dedicated to safeguarding the confidentiality and security of any information we gather, receive, or manage. This Privacy Policy details our protocols regarding the collection, deployment, transfer, and overall protection of information belonging to visitors, clients, partners, and systems users.

Depending on how you engage with our agency and platforms, we may collect the following categories of information:

• Personal Information: Includes your full name, business name, phone number, email address, physical location, and payment details provided when initiating service agreements, filling contact forms, or subscribing to hosting programs.
• Project & Technical Artifacts: Credentials, environment variables, APIs, repository linkages, database parameters, or code dependencies shared by you to facilitate software customization or cloud integration.
• Usage Data & Logs: Details regarding your browser type, device identifiers, geographic location parameters, page routing statistics, referring URL, time spent on the page, and related diagnostic attributes.
• Cookies & Trackers: Essential cookies to preserve settings, session identifiers, and security features. We do not engage in intrusive commercial data tracking or third-party retail broker profiling.

We use information strictly for professional and operational metrics, including:

We strictly uphold the principles of client privacy. We **never** sell, trade, or distribute client information or database contents to data brokers or third-party marketers.

Disclosure may occur under the following exceptional contexts:

• Strategic Infrastructure Partners: With reliable services providers assisting us with infrastructure hosting (such as AWS, Vercel, or DigitalOcean) under rigid confidentiality agreements.
• Legal Requirements: If required by judicial sub-poenas, state decrees, or regulatory agencies in Sri Lanka or globally, in accordance with applicable laws.
• Enterprise Asset Transfers: In connection with merges, acquisitions, or restructuring phases, where user data is transferred with maximum protection levels intact.

We execute leading technical and organizational parameters to secure client repositories, assets, and metadata:

We keep client parameters and project metadata only for the duration required to complete project specifications, fulfill customer support warranties, resolve legal disputes, or execute contractual terms.

If a subscription, hosting agreement, or developer project concludes, we initiate protocols to purge, archive, or hand back environment properties according to client request directives.

Depending on your jurisdiction (e.g. alignment with the Sri Lanka Personal Data Protection Act No. 9 of 2022, or standard international parameters), you have access rights including:

If you have questions, privacy concerns, or seek validation on our security parameters, please reach out to our team: